Month: November 2016

A Game of Monkey See, Monkey Do

Start with a cage containing five monkeys. Inside the cage, hang a banana on a string and place a set of stairs under it. Before long, a monkey will go…

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Looking for an Eye-Ear Doctor? We Can Help!

A business manager walks into the hospital and tells the desk nurse, “I want to see the eye-ear doctor.” “There is no such doctor,” she tells him. “Perhaps you would…

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Myths About Operations Management

Do you know the biggest myths about Operations Management? Keep reading to learn more. Myth #1: There Are No Additional Expenses Associated With Changes to Procedures and Processes Changes that…

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Asking the Right Questions

An automated processing operation based their processing hours on the availability of mail. Over the course of a year, the manager noted that the automated system was barely able to…

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A Halloween Story

It was shortly after Halloween, and we had candy left over. Our neighborhood is getting older and not as many kids. This year we passed out small packets of M&Ms….

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