Category: Operations Managment

Proven Acid Test for Validating of Incentive Value

Incentives… To use or not to use? Are they effective? Are they achieving the desired effect? Results across multiple industries suggest a wide mixture of results with questions surrounding the…

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Achieving Career Success

Want to see what success looks like? Let me tell you about Ralph. I hired Ralph directly out of the Marine Corp. He was young and full of energy. His…

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Iceberg Management Strategy

Icebergs are immense. But the majority of their size is hidden below the ocean surface. The power of the tip, the tiny portion of the ice floating on the water…

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Value of Common Understanding

Commonality, especially if an organization has multiple branches, is essential for maintaining a mutual understanding of operations and expectations. Even with the best intentions, the way information is received and…

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Top 10 Back Office Operations Management Myths

Back office operations management myths are elusive and complex. However, for FTP Consulting they are also easily busted! We’ve broken down the top 10 most common myths every manager should…

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7 Deadly Sins of Performance Management

Effective performance management can mean the difference between profit and deficit, employee retention and loss, and productivity and stagnation. The common theme surrounding failure to implement successful performance management stems from…

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Simplifying Cost Effective Staffing

A properly staffed process is efficient and cost effective. Developing an efficient staffing strategy is a major responsibility of an operations manager. Staffing strategies do not have to be overcomplicated…

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Areas Where Operations Management Is Likely Failing in Your Organization

Addressing poorly performing operations requires management initiative that is proactive rather than reactive and pursues a dedication to quality, productivity and unit costs. As these three pillars are crucial to the…

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Technology Is an Enabler, Not a Magic Wand

Give a man a fish and he’ll eat for a day. Teach a man to fish and he’ll eat for a lifetime. As managers, such a saying couldn’t be truer….

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Why Process Improvement Is a Moving Target

You may as well come to terms with it now; you will never be rid of process improvement. It isn’t simply something you can hastily check off your to-do list,…

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