Tag: Management

Looking for an Eye-Ear Doctor? We Can Help!

A business manager walks into the hospital and tells the desk nurse, “I want to see the eye-ear doctor.” “There is no such doctor,” she tells him. “Perhaps you would…

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Myths About Operations Management

Do you know the biggest myths about Operations Management? Keep reading to learn more. Myth #1: There Are No Additional Expenses Associated With Changes to Procedures and Processes Changes that…

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Asking the Right Questions

An automated processing operation based their processing hours on the availability of mail. Over the course of a year, the manager noted that the automated system was barely able to…

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10 Most Common Pitfalls of Performance Management

Companies around the world spend millions of dollars and expend countless hours of effort on performance management initiatives every year. Despite armies of indoctrinated managers, many employee giveaways, and the…

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Is An All-Star Team Realistic?

Let’s face it, while most managers would like to have an all-star team; most realize that it seldom happens. Sure, we all are fortunate enough to have a couple of outstanding managers,…

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Frustrations While Managing Your Operation

Think about these questions: What frustrates you in managing your operation? How many times do you experience the “deer in the headlights” stare when you ask a question? Can your…

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How To Improve Your Business Process Acumen

With all the automation in business, more information and data is available than is used. Less than 0.5% of all data is every analyzed and used.1 Data Rich and Information…

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Information Overload and Business Metrics

We live in an age of information. We now received five times as much information every day as we did in 1986. The daily New York Times now contains more…

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What Is Your Competitive Edge?

Visit any job boards and you will notice dozens of applicants vying for open positions. So, the more senior the position, the tougher the competition. With the current economy, it…

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Bedrock of Operational Excellence

Let me tell you about Bob. Bob taught himself to program using a Radio Shack TRS 80 back in the ‘70s. Bob’s skills landed him a job in a regional…

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